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Documenting everything !!!! seriuosly ?

June 2, 2015, 1:02 am

One of the most silly tasks for any IT manager is documenting things, and here it comes the big questions !! , Why to document ? What to document ? How to document, and what is best way to keep these...

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Documenting everything !!!! seriuosly ?

June 2, 2015, 4:40 am

Document everything (and I do mean everything). What you are creating is the ability for any IT person to deal with your setup & support your infrastructure & systems. I always use the "Big...

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Documenting everything !!!! seriuosly ?

June 2, 2015, 5:01 am

Probe wrote:Document everything (and I do mean everything). What you are creating is the ability for any IT person to deal with your setup & support your infrastructure & systems. I always...

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Documenting everything !!!! seriuosly ?

June 2, 2015, 5:48 am

I like the Big Red Bus analogy as well. Document anything your coworkers and replacement would need to if one day you justceased to be.I use a Wiki for most of my documentation that only IT has access...

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Documenting everything !!!! seriuosly ?

June 2, 2015, 5:51 am

C_J wrote:You should probably keep hard copies of certain things in addition to your digital docs. Hard copies of contact information for utilities companies, etc. will come in handy during extended...

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Documenting everything !!!! seriuosly ?

June 2, 2015, 5:51 am

Same here. I have a Google Doc that I just leave open. Example: helpdesk ticket "I need to move my computer" I respond 3 times with "no you don't" when the boss comes in and says to move it I make the...

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Documenting everything !!!! seriuosly ?

June 3, 2015, 6:33 am

Probehas hit it right on the nail here. Documentation is a necessary evil. Luckily, there are much more automated means of doing this nowadays. You might be interested in using a tool like Docusnap to...

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